IMPORTANT NOTES

Please observe and take the following preventive measures when using COMIS:

  1. At all times keep your COMIS User Name and Password information confidential. Do not disclose them to any person; in particular, do not send them via e-mail; and never assign the same Password for accessing other services (for example, for connection to the Internet or accessing other websites);
  2. Notify the Hong Kong Housing Authority (HKHA) immediately of any actual or possible unauthorized use of COMIS User Name and Password and confirm the same in writing to the HKHA immediately;
  3. Do not give your Password to anyone in any circumstances who claims to represent the HKHA or impersonate the HKHA employee or authorized person (it is not necessary for any HKHA employee to know your Password);
  4. Logout the service and clear the browser cache after the online operation;
  5. Never leave the computer unattended while using COMIS;
  6. Never use public PC to access COMIS;
  7. Upon the first login to COMIS, change your Password immediately by selecting a new Password and destroy those documents printed with the Password subsequently;
  8. Do not use your identity card number, telephone number, date of birth, driving license number or popular number sequences (such as 987654 or 123456) when choosing your Password;
  9. Never write your Password down, memorize it;
  10. Keep your Password separate from your User Name; and
  11. For security reason, change your Password regularly.