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If you wish to pay your bills through this e-service on a device with Kaspersky Internet Security software installed, you should include the link of this webpage to Kaspersky Safe Money list (https://help.kaspersky.com/KIS/2018/en-US/82231.htm) to avoid the potential error message [PAY-E-0000] when making payments. In case the message does appear, you should check with Independent Checking Unit at 31620621 on the payment status by quoting your transaction reference number.
We are committed to ensuring that our website conforms to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements to the maximum extent possible. However, our website contains a considerable number of complicated drawings and technical documents as well as a lot of colour digital maps, huge volume of map image data with dynamic and complicated spatially interrelated contents and advanced map related functions. Thus, not all levels of accessibility features have been incorporated. For any enquiries, please email us at hebros_cs@housingauthority.gov.hk or call 3162 0621.