The Housing Authority (HA) launched e-Form submission of application on 27 June 2022 to enable the public rental housing (PRH) tenants to fill-in and submit application electronically via "HA/HD Website", "e-Services for PRH Tenants", "iHousing mobile app", "iAM Smart mobile app/website" and "GovHK". Applicants have to use "iAM Smart +" or "Hongkong Post e-Cert" for digital signing. Also, PRH tenants can still submit related application forms to estate offices in person.

In line with the Government's promotion on e-Payment options, HA launched Faster Payment System (FPS) e-Payment Service in mid-March 2022 as below:

• PRH tenants only need a mobile phone with FPS e-Payment service, download and log in to the iHousing mobile app, click FPS Service to link up a supporting bank account or scan the QR code by their mobile banking app supporting FPS for instant transfer of rent payment anytime anywhere.
• Non-domestic tenants can use any mobile banking app supporting FPS to scan the FPS QR code printed on the monthly statement to pay rent and make payment anytime anywhere.
• Monthly carpark users can pay monthly fee by using mobile banking app and scanning the FPS QR code at the carpark shroff office. From the end of September 2022 onwards, monthly carpark users can use FPS service via iHousing mobile app to pay monthly fee anytime anywhere.

Apart from notices of utilities services maintenance posted in the lift lobbies of the blocks; PRH tenants can receive e-notifications on regular/scheduled utilities services maintenance three days piror to the suspension of fresh water / electricity / flush water supply and lift services, or inspection / maintenance of the fire service system of their blocks for better preparations.

"iHousing", the first Mobile App of the Hong Kong Housing Authority will provide a wide range of services by phases. The first phase covers rent enquiry and payment services. Public rental housing tenants can download the App through their mobile devices and enjoy the following services anytime and anywhere:

• By using a Quick Response (QR) code provided by the App, tenants can pay rent at any 7-Eleven, Circle K Convenience Store, China Resources Vanguard Supermarket or VanGO Convenience Store.
• Check the rent position and rent payment history for the past six months.
• Locate the nearby Estate Shroff Offices, convenience stores and supermarkets for rent payment by using Global Positioning System.
• Receive rent payment reminder by push notification.
• Receive notification messages of latest rent policy of the HA.

For the details of lucky draws, please click here to view.